Is this a scam?
No, it’s not. Klein and Sheridan, LC, and Bailey Glasser LLP are real law firms. I, Benjamin Sheridan, am a partner at Klein and Sheridan. The firm has been in the Teays Valley area for over 25 years, and we only handle bankruptcy and consumer protection cases like this one.
Why are we handling a case like this?
We have no choice. This case would have been easier for clients, us, and Suddenlink if it had been handled as a class action. However, because Suddenlink inserted an arbitration clause in their terms of service, you cannot join a class action against them or file a civil action in a court. We cannot fight the arbitration clause itself. Therefore, we set up this page to start handling arbitration cases one by one.
This is the only way we are allowed under the law to help people. If you can find other lawyers willing to handle your arbitration before we can, we encourage you to consider that option. We are only so big and can only handle so many individual cases at a time. Further, you may have statute of limitations issues that are slowly ending your claims. It makes sense to talk to a lawyer as soon as possible.
What is arbitration?
Arbitration is a private court that has become all the rage in corporate adhesion contracts these days. Arbitration clauses say that you cannot sue companies or individuals that rip you off in court, and you agree to that by using their service, even if you have no other choice. This would seem to violate the 7th Amendment, but the US Supreme Court has not ruled that it does, and in fact has elevated arbitration up to the point that the clauses are very hard to get out of.
Arbitration is very expensive, but Suddenlink has agreed to pay all of the costs in their arbitration clause. It will cost Suddenlink around $4,000 to file each case in arbitration. A lawsuit costs about $200. But this is what Suddenlink wanted.
Will we take more cases?
We hope to. We don’t want to make any promises that we can’t keep. We would like to see some success with the clients we currently have moving forward, and if we’re able to get relief for them, we will try to help more. Our goal is to help as many Suddenlink customers as we can.
Will this case cost me money?
No, we will not charge you anything out of pocket. We will contract with you to have a portion of the settlement or arbitration award go to pay our fees. The exact amount will depend on how much work we have put into your case and whether or not it has to go all the way to trial. The arbiter can order Suddenlink to pay all of our fees on top of the award to you, if the arbiter chooses to do that.